Cookie Policy
Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse, allows us to improve our site, and, with your permission, enables us to personalise your experience with The Ivy Collection. We are committed to being transparent about the technologies we use and protecting your privacy rights.
What are cookies?
A cookie is a small file of letters and numbers stored on your browser or computer, but only if you consent or where it is strictly necessary for the operation of our website. Cookies contain information that is transferred to your computer’s hard drive.
What cookies do we use?
We use four main types of cookies:
- Strictly necessary cookies – required for the website to function (e.g. secure login).
- Analytical or performance cookies – help us understand how visitors use the site.
- Functionality cookies – recognise you when you return and remember your preferences.
- Advertising cookies – record visits, pages viewed, and links followed to make advertising more relevant.
Cookies in use
| Type | Cookie Name | Used By | Purpose | Duration |
|---|---|---|---|---|
| Strictly necessary | CookieControl | Civic Cookie Control | Stores cookie consent preferences | 1 year |
| Strictly necessary | wordpress_test_cookie | WordPress | Tests whether cookies are enabled | Session |
| Strictly necessary | PHPSESSID | WordPress | Maintains session state for secure login | 3 months |
| Strictly necessary | cf_clearance | Cloudflare | Protects against malicious attacks | 1 year |
| Analytical | _ga, _ga* | Google Analytics | Tracks unique users and usage | 1 year |
| Functionality | ivy_user_location | The Ivy Collection | Remembers user’s location | 1 week |
| Functionality | ivy_location_name | The Ivy Collection | Stores selected location name | 1 week |
| Functionality | ivy_selected_restaurant | The Ivy Collection | Remembers selected restaurant | 1 week |
| Functionality | ivy_recent_restaurant_searches | The Ivy Collection | Stores recent restaurant searches | 1 week |
| Functionality | AWSALBTG / AWSALBTGCORS | EnquiryBot | Load balancing for chat | 1 week |
| Functionality | eb_sticky | EnquiryBot | Session persistence for chat | Session |
| Functionality | io | EnquiryBot | Real-time communication for chat | Session |
| Functionality | nitroCachedPage | Nitropack | Improves performance via caching | Session |
| Advertising | c_user, datr, dpr, oo, sb, wd, xs, _fbp | Meta Pixel | Advertising targeting, measurement, security | Various |
| Advertising | _gcl_au, ar_debug, IDE, DV, AEC, NID, OGP, OGPC, APISID, HSID, SAPISID, SID, SIDCC, SSID, __Secure-1PAPISID, __Secure-1PSID, __Secure-1PSIDCC, __Secure-1PSIDTS, __Secure-3PAPISID, __Secure-3PSID, __Secure-3PSIDCC, __Secure-3PSIDTS, __Secure-ENID | Google Ads | Conversion tracking, targeting, security | Various |
(This table is reviewed and updated periodically.)
Third-party cookies
Some cookies are set by trusted third parties such as analytics and advertising partners. Their use is governed by their own privacy policies and cookie controls.
Managing your cookie preferences
When you visit our website, a cookie banner will appear where you can manage your preferences:
- Strictly necessary cookies – always active
- Functional cookies – disabled by default
- Analytical or performance cookies – disabled by default
- Advertising cookies – disabled by default
You can also choose to “Reject All” cookies in the banner. In addition, you can control cookies through your browser settings. Blocking strictly necessary cookies may prevent certain features from working; blocking other cookies will limit personalisation and analytics but should not prevent basic site functionality.
Contact us
- Email: [email protected]
- Using the contact form on our website